Base de connaissances du support

Update for LiveLink™ for MATLAB® on macOS with Apple Silicon Processors Applicable to COMSOL Multiphysics® Version 6.2

Solution numéro: 1308 Se réfère à: LiveLink for MATLAB Versions: 6.2

When trying to solve a model in COMSOL Multiphysics 6.2 when LiveLink™ for MATLAB® is installed on macOS with Apple silicon processors gives the following error message: Failed to load Library: libcsmumps.dylib ...

---

COMSOL Not Starting on Some of the More Recent Intel Processor Models

Solution numéro: 1305 Se réfère à: COMSOL Multiphysics Versions: 6.1

COMSOL Multiphysics won't start on my computer, which uses a new Intel Xeon processor. I can see the splash screen, but the program doesn't go beyond that. So far, this issue has been observed on Intel® Xeon® w3-2435, ...

---

COMSOL Troubleshooting Guide

Solution numéro: 1303 Versions: Toutes les versions

## General Issues * KB 933: Troubleshooting graphics issues * KB 1083: Error: An error has occurred. See the log file C:\Users... * KB 1285: Graphics Window not responding on computer with Intel Iris Xe graphics chip * ...

---

Failed to Connect to Apache Solr

Solution numéro: 1297 Se réfère à: COMSOL Model Manager Versions: Toutes les versions

When trying to connect to my local Model Manager I receive an error message that says Failed to connect to Apache Solr The most likely cause for this error message is that the index used by the Model Manager search ...

---

How can I check if I can connect to the license server

Solution numéro: 1288 Versions: Toutes les versions

When trying to launch COMSOL Multiphysics, I get an error message that indicates that I am not able to connect to the license manager. How can I check that? There are several ways of testing if you can connect to a ...

---

Network Connect to THIS_HOST Failed.

Solution numéro: 1289 Versions: Toutes les versions

When launching COMSOL Multiphysics on Linux, i receive an error message that says: Network connect to THIS_HOST failed. The license file indicates THIS_HOST, and the server is not running on this host. If it's ...

---

My Compiled App Fails to Run on macOS 11

Solution numéro: 1283 Versions: 5.5

After upgrading to macOS 11, I receive an error when trying to launch a compiled application. Note: please follow the instructions below exactly. Do not attempt to copy the folders in the ZIP archive to the ...

---

Error: Please close the COMSOL window in SOLIDWORKS before synchronizing the geometry

Solution numéro: 1279 Se réfère à: LiveLink for SOLIDWORKS Versions: 5.5

When I try to synchronize the geometry between COMSOL and SOLIDWORKS, the error message Please close the COMSOL window in SOLIDWORKS before synchronizing the geometry. is displayed. This error has been fixed in ...

---

McAfee antivirus removes file from COMSOL installation

Solution numéro: 1278 Versions: 5.5, 5.4, 5.3a, 5.3, 5.2a, 5.2

After a recent update of the McAfee antivirus software, it flags a COMSOL file as a dangerous file and removes it, leaving COMSOL in a broken state. When trying to launch COMSOL, I get an error saying: Could not find ...

---

Unexpected error on startup of COMSOL pointing to "Could not load file or assembly 'cstextrenderer_wpf"

Solution numéro: 1274 Se réfère à: COMSOL Multiphysics Versions: 5.6, 5.5

After installing COMSOL Multiphysics, I receive an unexpected error when launching it. Looking in the log file, it points to an issue with cstextrenderer_wpf as per below 2020-01-08T13:52:42.170+01:00 Could not load ...

---