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Filtrer

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renew COMSOL license using a passcode

Posted 24 janv. 2013, 20:21 UTC−5 Installation & License Management Version 4.3a 0 Replies

Mike
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I downloaded the COMSOL 4.3a compact DVD image, double clicked it, then a "COMSOL 4.3a INSTALLER" interface showed.

When I clicked the "Change license" button, a window pop out that says "specify an existing COMSOL 4.3a folder". I used the default "C:\Program Files\COMSOL\COMSOL43a" and click open button. Then a massege that says "invalid destination folder. Wrong version of existing COMSOL 4.3a folder" showed up.

What's that means and how can I solve this problem? Thank you very much!
0 Replies Last Post 24 janv. 2013, 20:21 UTC−5
COMSOL Moderator

Hello Mike

Your Discussion has gone 30 days without a reply. If you still need help with COMSOL and have an on-subscription license, please visit our Support Center for help.

If you do not hold an on-subscription license, you may find an answer in another Discussion or in the Knowledge Base.

Note that while COMSOL employees may participate in the discussion forum, COMSOL® software users who are on-subscription should submit their questions via the Support Center for a more comprehensive response from the Technical Support team.

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