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I want to ask a question before purchasing COMSOL but I need a license to get an answer. How should I submit a question?

Posted 8 févr. 2021, 10:16 UTC−5 General Version 5.6 1 Reply

Joshua Guertler
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I can send a question via the support case location, but each time I do it asks for a license number. The issue is that I have a couple questions I want to ask that will ultimately determine whether or not my institution will be interested in purchasing a couple licenses from COMSOL.

Since we use hypervisors, we want to know if a COMSOL license can be activated on a hypervisor VM.

Is there a sales rep/technician we could reach out to instead?

1 Reply Last Post 8 févr. 2021, 10:19 UTC−5
Jeff Hiller COMSOL Employee

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Posted: 3 years ago 8 févr. 2021, 10:19 UTC−5

Hello Joshua,

You can send a pre-sales question to support@comsol.com, or using the web portal www.comsol.com/support/ (Please state that your question is pre-sales) . You do not have to have a license to do so.

Best,

Jeff

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Jeff Hiller
Hello Joshua, You can send a pre-sales question to support@comsol.com, or using the web portal www.comsol.com/support/ (Please state that your question is pre-sales) . You do not have to have a license to do so. Best, Jeff

Note that while COMSOL employees may participate in the discussion forum, COMSOL® software users who are on-subscription should submit their questions via the Support Center for a more comprehensive response from the Technical Support team.

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