Panagiota Theodoulou
COMSOL Employee
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Posted:
9 years ago
15 déc. 2015, 04:38 UTC−5
Hello Navid,
You may find it easier to contact the technical support team to receive guidance with your simulation.
To do this, please log into your COMSOL Access account on our website:
www.uk.comsol.com/access.
Once you have done this, click on the ‘Request Support’ button. This will open a dialogue box which will allow you to send your questions directly to our technical engineers. You can also attach model files or other documents to this request, which can help to provide our technical engineers with more information on your problem.
Please note, the technical support service is only available to those using a subscribed research licence or an active trial licence. When you create a case, you are asked which licence you are using, so please include the 7 digit licence number when submitting a case. If you are not sure what licence you are using, open the software and follow the route: File > Help > About COMSOL Multiphysics. This will open a pop-up window with your licence number.
If you have any further questions, please do not hesitate to contact me.
Hello Navid,
You may find it easier to contact the technical support team to receive guidance with your simulation.
To do this, please log into your COMSOL Access account on our website: http://www.uk.comsol.com/access.
Once you have done this, click on the ‘Request Support’ button. This will open a dialogue box which will allow you to send your questions directly to our technical engineers. You can also attach model files or other documents to this request, which can help to provide our technical engineers with more information on your problem.
Please note, the technical support service is only available to those using a subscribed research licence or an active trial licence. When you create a case, you are asked which licence you are using, so please include the 7 digit licence number when submitting a case. If you are not sure what licence you are using, open the software and follow the route: File > Help > About COMSOL Multiphysics. This will open a pop-up window with your licence number.
If you have any further questions, please do not hesitate to contact me.